Existing Patients

Patient Portal

Our office uses MyIO by Valant — a secure, HIPAA-compliant portal — for existing patients to access their account, review documents, and manage their information.

New patient? You will receive your portal invitation by email after our office schedules your appointment — no sign-up needed beforehand.

What You Can Do in the Portal

MyIO gives you a simple, secure way to take care of paperwork before your visit.

Complete Intake Forms

Review and sign all required new patient forms electronically — at your own pace, from any device.

Review Office Documents

Access consent forms, privacy notices, and any documents sent by our office in one secure location.

Update Your Information

Keep your contact details, insurance information, and medical history current and accurate.

Frequently Asked Questions

How do I get access to the portal?

Our office will send you a secure invitation to your email address once your appointment has been scheduled. You do not need to create an account beforehand.

I didn't receive my invitation. What should I do?

First, check your spam or junk mail folder. If it's not there, call our office at 210-354-1186 and we will resend the invitation right away.

What can I do in the patient portal?

Through MyIO you can complete and sign your intake forms electronically, review documents sent by our office, and manage your patient information — all securely from any device.

Is the portal secure?

Yes. MyIO by Valant is fully HIPAA-compliant and uses industry-standard encryption to protect your personal health information.

Can I use the portal on my phone or tablet?

Yes. The portal is accessible from any modern device — smartphone, tablet, or desktop computer — through your web browser.

Are forms available in Spanish?

Spanish-language forms are available in office. Please let our team know when you call so we can make the appropriate arrangements.

Fax

210-354-1187

Office Hours

Mon – Fri, 9AM – 4PM

Not Yet a Patient?

Submit an appointment request and our office will follow up within 24 hours — including sending your MyIO portal invitation so you can complete your forms in advance.

Dr. Charles E Gutierrez

Comprehensive psychological evaluations and assessments for children, adolescents, and adults in San Antonio, TX.

Contact

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Mental Health